User Documentation


Getting Started

To select audiobooks, you will need a browser to access the audio website. To listen to audiobooks, you will need to download the "Ingram Media Manager" software to your computer.

Browser Requirements

  • Internet Explorer 8, 7, 6, 5.5, 5.1
  • Firefox 2+
  • Safari 2+

Software Requirements

  • iTunes 7.7 or later
    (if downloading to an Apple device)
  • Windows Media Player 11.0 or later
    (if downloading to a WMA device)

Ingram Media Manager Requirements

  • Windows XP or Vista
  • Macintosh OS X 10.4.1 or later
  • Free space on hard disk: 7 Megabytes

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Always On Screen

Top Menu
The Top Menu displays on the top right of your MyiLibrary Audio window. It provides links to commonly requested pages in MyiLibrary Audio. It includes links to:

  • Your library's home page
  • Login or Logout
  • Bookshelf
  • Help

Left Side Menu
The Left Side Menu is on the left side of your MyiLibrary Audio window. It provides everything you need to find an audiobook. You can perform a quick search, access the advanced search, or browse your library's collection of audiobooks.

For more information on the Left Side Menu, see the "Finding Audiobooks with Basic Search" section below.

 

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Logging In

You must be logged in to access your Bookshelf and to download any audiobooks. The information you enter during the login process is determined by your library. You may enter your login information before you access the audio audiobook system or you can click on the "Login" link at the top of any page to enter your information and get logged in at any time. After you have entered your login information, click the button.

You may need to select your library from the list of available libraries.

You will need to enter your library card number.

You may need to enter the name, password, or PIN number associated with your library account. The login screen will indicate which of these you will need to enter.

If you try to access your Bookshelf or place a hold on an audiobook before you are logged in, the system will prompt you for the appropriate information. In order to place a hold on an audiobook, you will need to enter your email address, so you can be notified when your audiobook is available.

 

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Breadcrumbs

Breadcrumbs show you where you are in the website and give you the ability to backtrack through pages you have already viewed or return to your search results. Every page in MyiLibrary Audio, except the home page, has breadcrumbs to help you navigate.

 

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Bookshelf

You can use your bookshelf to download audiobooks and to keep track of audiobooks you have already heard as well as those you are waiting for. Your bookshelf works with your library account, so when you download an audiobook, it is just like checking out a regular book from your library.

For more information on using your bookshelf, see the "Listening to Audiobooks" section below.

 

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MyiLibrary Audio Home Page

The MyiLibrary Audio home page is split into two or three sections, depending on choices made by your library.

The Left Side Menu is always on the screen and offers you a variety of ways to find audiobooks.

 

 

 

The Right Side Menu (if displayed) contains information about all of the audiobooks available through the MyiLibrary Audio system, including some titles that have not been purchased by your library. You will see a list of Bestsellers as well as audiobooks which will be published in the near future.

The center of the MyiLibrary Audio home page contains two groups, New Arrivals and Always Popular.

New Arrivals
The six most recent purchased audiobooks will be displayed on the home page. To see all of the audiobooks acquired by your library in the last 30 days, click More .

Always Popular
The six audiobooks which have been checked out the most will be displayed on the home page. To see the 25 most popular audiobooks, click More .

View All Audit Books at Your Library
Click on this link to view all of the audiobooks your library has made available for your use.

 

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Finding Audiobooks with Basic Search

Basic Search
Search for audiobooks by entering a part of the title, an author, an ISBN, or other keywords describing the audiobooks you are interested in finding. The search will look for all of the words you enter in the description of the audiobooks.

Type in your search, and click the button.

If you only want to see audiobooks which are currently available for download, check the "Only Available Items" checkbox before you click the button.

Advanced Search
The advanced search can be accessed by clicking on the "Advanced Search" link just below the search entry box.

For more information about the advanced search, see the "Finding Audiobooks with Advanced Search" section below.

Browse
You can view all of the audiobooks in your library's audiobook collection, or you can browse for specific topics by using the links always found on the left side of the screen.

You can browse all fiction or non-fiction audiobooks, or you can select a category under each of these headings.

 

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Finding Audiobooks with Advanced Search

You can enter as much or as little information about the audiobook you wish to find in the advanced search screen. All of the information you enter will be put together and items that match all of the criteria will be displayed. The advanced search allows you to get much more specific with your search and will usually give you a smaller results set. When you have entered all the information you want, click the button to execute your search.

Title
Type in one or more words from the title of the audiobook you are looking for. Only those audiobooks containing the word(s) you enter in the title field will be retrieved.

Author Name
Type in the first and/or last name of the author you are looking for. Only those audiobooks with the name(s) you enter will be retrieved.

Narrator Name
Type in the first and/or last name of the narrator you are looking for. Only those audiobooks with the name(s) you enter will be retrieved.

Editor Name
Type in the first and/or last name of the editor you are looking for. Only those audiobooks with the name(s) you enter will be retrieved.

Keyword(s)
When you type in one or more keywords, MyiLibrary Audio will search for the word(s) you enter in multiple fields including title, author, subject and audiobook description. Each of the words you enter must be found somewhere in the record for it to be retrieved.

Subject
Select a specific subject from the list provided to limit your results to audiobooks within a certain subject area.

Language
Select a specific language from the list provided to limit your results to audiobooks in a certain language.

ISBN
Enter the International Standard Book Number (ISBN) for the audiobook.

Pub Date
Select "before" or "after" from the list provided, select the month and then enter the year in which you are interested. This will check the publication date of the audiobook which may or may not be the same as the publication date of the original paper book of the same title.

New at the Library
Select "New this week," "New this month" or "New this year" to view audiobooks that have recently been purchased by your library.

Sort Results by
Select the way you would like the results of your search displayed. You can have the list sorted by Title, Author, Publication Date, Popularity or Patron Rating. You can also change the way that the results are sorted when you are viewing the result set.

Results per page
Select the number of audiobooks you would like to have displayed on each page of your result set. You can also change the number of audiobooks displayed per page when you are viewing the result set.

Collection to Search
Select the audiobook collection you would like to search. Select "Search Library Collection" to limit your search to audiobooks your library has purchased. Selecct "Search Ingram Digital Catalog" to search all of the audiobooks available from Ingram Digital.

Show only available books
If you only want to see audiobooks which are available for immediate download, click on this box to limit your result set to audiobooks that are not currently checked out to other users.

 

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Search & Browse Results

After entering a search or selecting a category to browse, you will see a list of audiobooks on your screen. The list will include some of information about each audiobook and will allow you to add the audiobook to your Bookshelf or place a hold on any book which is already checked out.

Cover Image
If available, a picture of the cover art for the audiobook is displayed. Click on the image to see the full description of the audiobook.

Title
The full title of the audiobook is displayed. Click on the title to see the full description of the audiobook.

Author
The Author of the audiobook is displayed.

ISBN
The International Standard Book Number (ISBN) for the audiobook is displayed.

User Rating
The average user rating is displayed using 1 to 5 stars, with 5 being the highest rating available. Each time you rate a book, your rating is averaged with that of other users to calculate the average rating for the audiobook.

Summary
The first 500 characters of the description of the audiobook are displayed. If the summary is longer than 500 characters, you can view the full summary and the rest of the full description by clicking "MORE".

Check Out Times & Availability
This section includes some information about the availability and check out period for the audiobook. Your library may allow you to select the number of days you have the audiobook. If this option is available to you, select the shortest length of time that is reasonable for you. This option sets the date when the audiobook will be automatically "returned" to your library. The sooner your audiobooks are returned, the sooner you can check out more audiobooks.

If a title that you wish to download has reached the maximum number of copies allocated for your library, there may also be a message here indicating that the limit has been reached and that you are now on the waiting list. If a waiting list has already been established, you will also be informed of your position within the waiting queue.

 

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Product Detail

When you view the full description for an audiobook, you will see several different sections, including title details, format information, plot summary, and usage right information.

Title Detail
The top section of the full audiobook description includes information such as title, author, narrator, publisher, subject headings, date of publication, ISBN and average user rating. You can listen to a sample audio clip from the book by clicking the Hear a Sample "Hear a Sample" link.

The Title Detail section also includes some information about the availability and check out period for the audiobook. Your library may allow you to select the number of days you have the audiobook. If this option is available to you, select the shortest length of time that is reasonable for you. This option sets the date when the audiobook will be automatically "returned" to your library. The sooner your audiobooks are returned, the sooner you can check out more audiobooks.

If the audiobook is available for immediate download, you will see a Add to Bookshelf button. If all of the copies of the audiobook are already checked out, you will see a Place a Hold button. See "Listening to Audiobooks" below for details on downloading.

Format Information
In this section you can see how many copies of the audiobook were purchased by the library and how many of those copies are currently available. You can also see the size of the audio file and the duration or listening time for the audiobook.

Plot Summary
A full summary of the audiobook content is included in this section.

Usage Rights
The rules governing how you may use the audiobook content during your check out period is described in this section. This section will also indicate if the audiobook file can be copied or saved to a CD/DVD or transferred to a portable device.

 

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Listening to Audiobooks

To download an audiobook, you first need to add the audiobook to your Bookshelf. From the Bookshelf you can download new audiobooks, view the list of audiobooks you have on hold, and see a history of the audiobooks you have downloaded in the past.

Downloads
Audio books will remain on your Bookshelf until the check out period expires or you return them. You may download audiobooks at any time as long as they are on your Bookshelf. To download an audiobook, click on the Download Now button.

Prior to downloading, if you decide that you do not want to listen to an audiobook on your bookshelf, you can remove it by clicking the Return Now button. Once a title has been downloaded, it cannot be returned early.

Holds
When all available copies of an audiobook are checked out, MyiLibrary Audio allows you to place a hold on the audiobook. An audiobook on your hold list will remain in this section of your Bookshelf until you remove it or it becomes available and is moved to the Download section of your Bookshelf. You will be notified via email when an audiobook that you have on hold becomes available for download. Each item on your Hold list indicates your place on the waiting list (e.g. You are patron 1 of 3 on waiting list). Click the Remove button to remove your hold on an audiobook.

History
Audio books you have downloaded in the past 12 months will be maintained in the History section of your Bookshelf. You can also add your own rating for a book in the History section by clicking on the appropriate star graphic. If you would like to rate an audiobook at 3 stars, click on the third star from the left and the first three stars will be filled in, and your rating will be averaged with those of other users to determine the overall rating of an audiobook.

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Downloading Audiobooks with Ingram Media Manager

  1. Go to your Bookshelf. If you are not already logged in, you will have to enter your library card number and password to access your Bookshelf.
  2. In your Bookshelf, any audiobook that is available for download will have the Download Now button.
  3. You must have Ingram Media Manager software installed on your computer before you can download an audiobook. If you have already installed Ingram Media Manager, click on the "Click here to get your title" button which will start the download. If you have not installed Ingram Media Manager, see "Installing Ingram Media Manager".
  4. A box containing the Ingram Digital End User License Agreement will be displayed the first time you run Ingram Media Manager. Click the "Accept" button once you have read the Agreement.
  5. The download will start immediately and Ingram Media Manager will begin playing the audiobook as soon as the first section of the book has been downloaded. Simple controls in Ingram Media Manager allow you to pause, backup or fast forward through the audiobook. If you do not wish to listen to the audiobook on your computer, just click "pause".
  6. Use the "Transfer" feature in Ingram Media Manager to move your audiobook to your WMA compatible device or iPod. The audiobook must be completely downloaded and your device must be connected to your computer to enable the Transfer option under the File menu.
 

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Transferring Audiobooks to an iPod

  1. Be sure your iPod is connected to your computer.
  2. Select the Transfer menu option, under the file menu in Ingram Media Manager, or click the "Transfer" button in the dialog box that appears when the download is complete.
  3. Click on "iPod" as the device you wish to transfer the audiobook to.
  4. Ingram Media Manager will check your iPod to make sure you have space for the book you are transferring. Click the "next" button to proceed.
  5. By default, Ingram Media Manager will transfer all parts of an audiobook to your iPod. If you only want to transfer part of the audiobook, uncheck the parts you do NOT want to transfer. Then click the "next" button.
  6. Ingram Media Manager will begin transferring your audiobook to your iPod.
  7. The audiobook is transferred to iTunes and then automatically syncs with your iPod. You can see the sync progress by looking at iTunes.
  8. Do not close Ingram Media Manager until iTunes has completed synching with your iPod. Click "continue" when the sync has finished.
  9. A confirmation screen will be displayed.

Transferring Audiobooks to a WMA compatible device

  1. Select "Transfer" after an audiobook has been downloaded or select the Transfer menu option, under the file menu in Ingram Media Manager.
  2. Click on "Windows Media" as the device you wish to transfer the audiobook to.
  3. Click "Next".
  4. A list of the audiobook sections will be displayed. If you do not wish to transfer the entire audiobook onto your WMA device, deselect the sections you do not wish to transfer and click "Next".
  5. Ingram Media Manager will convert the audiobook into the appropriate format for your device and then transfer the selected sections to Windows Media Player.
  6. Click the "Close" button when the process has been completed.
  7. Open Windows Media Player. Your audiobook will appear as a Playlist.
  8. Click on the "Sync" menu and drag the audiobook into the Sync window. Click "Start Sync" and the audiobook will be moved to your portable device.
  9. Access Windows Media Player on your portable device to play your audiobook.
 

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Downloading and Installing Ingram Media Manager

Downloading Ingram Media Manager
Before you can download audiobooks, you will need to download and install the Ingram Media Manager. You will find links to the Ingram Media Manager on the download page below the download link for your audiobook.

Ingram Media Manager can be used on Windows™ PC's or Macintosh™ computers. Click on the link that is appropriate for the type of computer you use.

PC Users
  1. Click "Run" when you see the File Download -- Security Warning dialog box.
  2. Click "Run" again if you see the Internet Explorer -- Security Warning dialog box.
  3. Click "Next" when you see the Ingram Media Manager Setup screen.
  4. Click "I accept the Terms in the Licensing Agreement" once you have read the information and then click "Next."
  5. The Setup Options screen will display and you can select a different location for the program to be installed. Once you are happy with the location for the installation, click on "Next."
  6. Click the "Install" button to start the installation.
  7. You can watch the progress of the installation and once it is completed, click the "Finish" button to exit setup.
  8. Ingram Media Manager is now installed on your computer and you can download audiobooks and listen to them on your PC or transfer them to your portable device.
Mac Users
  1. Click the "Open with" button, and click "OK" when you see the Opening imm.dmg dialog box.
  2. Once the disk image is mounted and you see the "Ingram Media Manager" window, drag the IMM icon to your application folder.
  3. Ingram Media Manager is now installed on your computer and you can download audiobooks and listen to them using Ingram Media Manager or transfer them to your iPod.
  4. When you first run Ingram Media Manager, you will have to accept the Ingram Media Manager License. Once you have read the license information, click the "Accept" button.
 

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Supported Portable Audio Devices

You can listen to your audiobooks on your iPod or any WMA (Windows Media Audio) compatible device.

  • iPod Nano, iPod Classic, iPod Touch, iPhone (the device must have a screen)
  • PlaysForSure and Secure WMA devices
  • Palm PDAs and Smartphones (with memory card slot and PalmOS 5.2 or higher)

You can find a list of portable media devices that are WMA compliant and certified Windows vista compliant at the Microsoft Windows Media web site.

The PlaysForSure Web site displays a list of devices that can play Windows Media Audio (WMA) files and use the Sync feature in Windows Media Player 11. Many other devices that are not on the list can also play WMA files, but may require an earlier version of Windows Media Player or other software in order to copy the files from your computer to the device. To determine your device's playback capabilities and software requirements, see your device documentation or your device manufacturer's Web site.

 

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Contact Us

At the bottom of each screen is a "Contact Us" link. If you have any questions or problems, click on this link to contact your library.

 

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Suggest a Title

Once you have logged in, you will see a "Suggest a Title" link in the Left Side menu on every page.

The Suggest a Title feature gives you a chance to request a specific audiobook from your library. Just fill out the suggestion form and click Send Suggestion and the request will be sent to your library.

Title
Enter as much of the title of the audiobook you would like to see into the Title field. This field is required.

Author
Enter as much of the author's name as you know, include both first and last names when possible. This field is required.

ISBN
Enter the International Standard Book Number (ISBN), if known, for the audiobook. This is not a required field.

Email Address
Enter your email address so that the library can contact you with any questions. This is not a required field.

Suggest a Title While Browsing

You can also suggest a title by clicking on the Show All Ingram Digital Books link at the bottom right of the home page. This will allow you to browse all of the audiobooks that Ingram Digital has to offer.

When browsing this list of audiobooks, any titles your library has not purchased will have
a Suggest This Title button. Clicking on this button will automatically send the suggestion on to your library. You will not need to enter the Title, Author, or ISBN.

After you have submitted your suggestion, you will see a message indicating that the suggestion has been submitted.

 

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